Cloudnet Remote Support

Once you have sent us a remote support request and given us permission to access your PC, we can log on remotely and fix it, just as if we were sitting in front of it, imagine how much money you would save in onsite costs and downtime?

As most computer problems are software based, once you’ve logged us on, we can have you up and running again in no time. You don’t even need to turn off your virus or firewall software.

All repairs are performed using our unique remote software, designed with your security in mind. You don’t need to be concerned about security as the remote application is completely wiped off your PC as soon as you disconnect.

As most computer problems are software based, once you’ve logged us on, we can have you up and running again in no time. You don’t even need to turn off your virus or firewall software.

All repairs are performed using our unique remote software, designed with your security in mind. You don’t need to be concerned about security as the remote application is completely wiped off your PC as soon as you disconnect.

Connection can only be re-established by running the online remote invitation again when requested by our technicians.

We can troubleshoot your PC, remove viruses, update your software, speed up your system, scan for and repair software errors, perform online training etc, all without you paying a callout fee!

CLICK HERE: to download the Cloudnet Remote module and allow a CLOUDNET  technician to log onto your PC.

**Before Proceeding, call our support line on 0422 630 240 to ensure a technician is on duty before you send us a remote support request, or your request may be unsuccessful**

PLEASE DOWNLOAD AND READ CLOUDNET TERMS AND CONDITIONS.